TERMS & CONDITIONS
Upon booking with Trackday Solutions Ltd you hereby agree to ensure that your vehicle is fit for purpose and mechanically sound. You agree to abide by any rules that may be applicable to the circuit, and you agree that your vehicle will comply with the noise requirements of the particular event. Failure to follow any of these rules may result in you being removed from the circuit and no refund or credit will be issued.
All bookings must be paid in full, your place is not secured on any trackday until full payment has been made.
Trackday Solutions Ltd reserve the right to cancel or refuse any bookings.
Cancellations/Transfers:
a). Up to 10 days before an event you may request a credit or refund using our Cancellation Request Form, if the event is currently sold out then the booking will need to be replaced first before either can be actioned.
b). Within 10 days of an event (open pit/non club event) you may request a credit using our Cancellation Request Form.
All refunds made are subject to a £20 administration fee.
Credits are issued against the individual who booked the event and cannot be transferred to a different account. Only the person who made the original booking is authorised to request any changes be made and all requests must be made in writing.
c). No refunds will be offered for club events (credit only).
d). Within 48 hours of the event date no refunds or credits will be issued.
e). Name transfer of main driver is subject to a £15 administration fee.
Any refunds / credits for bookings cancelled by clients are solely at Trackday Solutions Ltd discretion.
Trackday Solutions Ltd reserves the right to alter any prices on its website without prior notice.
Despite our best intentions, certain circumstances will mean that we reserve the right to amend or cancel any event, venue, circuit layout or event format without prior notice. In such a situation we will endeavour to give as much notice as possible. In the case of event cancellation by a venue or ourselves prior to the event date the terms below will apply. It is accepted that despite the best intentions of Trackday Solutions Ltd, events may be affected by adverse weather conditions or track incidents etc.
If an event is cancelled on the day, clients who signed on will then be offered a choice of options :-
a). On events with an base entry fee in excess of £199, a full credit or a refund (less a £20 admin fee) will be offered. You decide.
b). On events with a base entry fee below £199, a full credit only will be issued for the entry fee value for use against a future Trackday Solutions Ltd event or service. A credit for the entry fee paid plus any additional options ordered will be added to the clients account.
In such situations Trackday Solutions Ltd will not be liable to refund any monies or expenses incurred as a result of events so affected. It should be noted that if a client cancels a booking prior to an event being officially cancelled by the Venue Operator or Trackday Solutions Ltd then our normal Terms & Conditions will apply. There will be no retrospective refund or credit.
Trackday Solutions Ltd cannot be held responsible if your choice of event is unavailable or unsuitable for your vehicle, this includes such things as noise testing, it is your responsibility to ensure your vehicle complies to the noise requirements of your chosen circuit.
Motorsport events can be dangerous, with the potential of the risk of death or serious injury to participants. It is a condition of admittance that you and your passengers will be required to sign a Driver or Passenger Risk Awareness Form prior to entering the pit-lane. This does mean that you accept full responsibility for any personal injury or damage to your own vehicle, howsoever caused. This indemnity will not apply to such liabilities etc, which have been established to have been due to the negligence of Trackday Solutions Ltd or Agents.
It should be noted that many Road Car Insurance policies do not cover the vehicle for damage whilst in trackday use. Trackday insurance is optional and should be arranged by the individual via a third party.
You accept that Trackday Solutions Ltd events may be photographed and filmed. Therefore images of you or your property may appear on our websites, social media or in associated literature without your prior consent.
These Terms and Conditions are governed by the jurisdiction of the laws of England & Wales.
Privacy Policy
Trackday Solutions Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website. We do not store personal or financial information in the process of payment, nor do we share such information with third parties.
What data is collected?
When you register on our website we collect your name, address & contact number along with your email address and your password on your account.
When you book via our website we also collect information on events you may be interested in as well as your vehicle details i.e. make/model.
When you browse our website we also collect information on the IP address and browser type being used.
How is that data used?
To manage the accounts you have registered with us. All passwords are encrypted on the website and staff do not have access to that information at all.
We only use contact information to supply event details to participants or to respond to communication that has been directed at us via email or social media.
We only ever use contact information for marketing purposes when someone has specifically signed up for our newsletter during the booking process, account registration or afterwards via the website. We have never sent out unsolicited marketing emails and never will.
When you browse our website we also collect information on the IP address and browser type being used.
How is that data stored?
Account information is securely stored on our website.
All payment information online is securely handled via our payment providers. Trackdays Solutions Ltd does not host or store any payment information online. Where payment information is given via telephone, it is immediately shredded after processing.
Information supplied to us via indemnity forms is securely stored for a period of 7 years as required by law, this data is only in physical form.
If you wish to delete your data with us at any point then you can make that request via info@trackday-solutions.co.uk
Our website is regularly scanned to ensure that it is safe.
How is that data shared?
We will never sell your information or share it with other parties for marketing purposes.
We may share your personal information with our insurers in the event of a claim.
We may share your personal information with the circuits that we use but only for legal purposes i.e. recording of an accident.
We would only ever share your personal information with another third party if we were legally compelled to do so.